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Pre-sales technical service
1

Pre-sales technical service

Free model matching and selection consultation, diesel engine parts parameter matching consultation, and customized procurement solutions.
Supply guarantee service
2

Supply guarantee service

Direct shipping of in-stock items + on-demand stock preparation, support for expedited processing of urgent orders, and one-stop handling of foreign trade booking and customs clearance.
Logistics tracking service
3

Logistics tracking service

Real-time updating of cargo transportation trajectory, full assistance in organizing foreign trade documents, ensuring smooth customs clearance.
After-sales technical support
4

After-sales technical support

Providing installation guidance, troubleshooting suggestions, original parts warranty, and convenient response to returns and exchanges.
Long-term cooperation service
5

Long-term cooperation service

Regular follow-up visits to customers to check on usage, push new products and industry information, and adjust supply schedule according to customer needs.
Value-added extended services
6

Value-added extended services

Product training of diesel engine repair knowledge to slove technical malfunction and maintenance service.

Canton Fair

FAQS

How long is the warranty time?

For natural broken parts, 3 months warranty provided. Genuine diesel engine parts guaranteed.

What's payment term you can accept?

T/T, HongKong Bank, Wechat pay, Alipay or in cash. (RMB and USD)  

What's package? Can you give me the package according my requirement?

Yes, Original packing or Neutral packing with wooden box or carton.

How about the lead time?

1) Stock available: 1-3days. 2) Out of stock: It's according to your quantity, and we have cooperated with factory.  We will let you know when we quote.  

What's the shipping way you can offer?

1) Big order: By sea or by air.(It can reduce the costs) 2) Small order: express by DHL, TNT, UPS, FEDEX, EMS.

What's the usual trade terms you accept for transactions?

EXW, FCA, FAS, FOB, C&F, CIF, CPT, CIP, DAF, DES,DDP.  

Do you accept small order?

Yes, we can accept small order. Engine spare parts will be shipped by international express.

What's brand you can offer in your company?

1) OEM, 100% GENUINE PARTS, COPY/Aftermarket Parts(Made in China);

2) Isuzu Genuine Parts, Isuzu Select Parts, Mahle engine parts, Yanmar engine parts, Hino engine parts, Mitsubishi Genuine Parts, Zexel engine parts

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